NetTalk DUO VOIP setup, tips, saves $$$$$$

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  • March 9, 2018 9:03 pm

I thought I make a video on my Nettalk Duo. It’s the best thing I ever purchased and I save $ $ $ .

NEW UPDATE: You can now transfer your existing number now.

I found this device offers exceptional calls at awesome price. Setup is very simple. It does have E911 different from the landline 911 service.

Features that I use are call waiting, call ID just to name a few. Canada, long distance and local calls are free.

No monthly bills. But there is a year fee around

You will need a good high speed internet connection to use this device.You can also send and receive faxes without issues.

No PC required but you can also setup to PC.

First, you need to disconnect the outside phone jack before installing this device.

Second, register the Nettalk online in order to use it. You will pick a phone # from there.

See video for more setup and tips.

4/6/2015: Nettalk now have tech support at 210-606-9700 (U.S.) or 647-493-4529 (CA)
Video Rating: / 5

Free Local & Long Distance Calling chose your number NETTALK DUO II

End Date: Tuesday May-8-2018 15:48:10 PDT
Buy It Now for only: $45.99
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Saw that NetTalk offered a VOIP phone device that could work with WiFi and I wanted to try it out. This could be really handy to take with you when you travel so that your phone number “goes with you.” If I could only have gotten the WiFi feature to work I might be using it that way- but I could only get it to work when plugged into the computer or into the router directly. So in that way it is on par with the MagicJack Plus 2014. The NetTalk Duo WiFi and the MagicJack Plus 2014 both do the same thing for about the same cost. Check them out here-

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Video Rating: / 5

  1. Brian Seaman says:
    Posted March 9, 2018 at 9:22 pm | Permalink

    What do you do if the main green light is flashing? I get a dial tone but I can't phone out and incoming calls go straight to message service

  2. xadam2dudex says:
    Posted March 9, 2018 at 9:41 pm | Permalink

    Nettalk Duo II is out now

  3. mo alaoui says:
    Posted March 9, 2018 at 10:15 pm | Permalink

    hi can i keep my home phone NUMBER WITH NETTALK,? THANKS

  4. netman88 says:
    Posted March 9, 2018 at 10:21 pm | Permalink

    New nettalk contact info for support…210-606-9700 (U.S.) or 647-493-4529 (CA)

  5. Jane Masimba says:
    Posted March 9, 2018 at 10:43 pm | Permalink

    How do I hide/block my number when making outgoing calls from my netDuo please?

  6. Dong Wan Seon says:
    Posted March 9, 2018 at 11:18 pm | Permalink

    I have DUO II, but "breaking up (very poor quality), solid red light on 7 of 10, i have to reset it, customer service is almost impossible". I DO NOT RECOMMEND!!!

  7. elephantrange says:
    Posted March 9, 2018 at 11:32 pm | Permalink

    DUO has been working well for me for 3 months, one day of not being able to call a particular area code aside,  On that occasion, I sent in a ticket, and the issue was fixed next morning.  Once in a while there is an echoey call.  Nothing that hanging up and calling back hasn't fixed, though.  . 

  8. netman88 says:
    Posted March 10, 2018 at 12:23 am | Permalink

    Hi Roy.. I interconnect them using the jack extension (as per video) to connect to fax machine. 

    Posted March 10, 2018 at 12:59 am | Permalink

    what kind of range do you get with this device?
    Can you use it in a home with 3 floors?

  10. roy norman says:
    Posted March 10, 2018 at 1:50 am | Permalink

    Great video,  can you show how you set up your net talk duo to a fax machine?

  11. Evgeniy Deynega says:
    Posted March 10, 2018 at 2:09 am | Permalink

    Never, never get close to the NetTalk, no support and no service.
    They only know how to charge your credit card.


  12. AVOXI says:
    Posted March 10, 2018 at 2:23 am | Permalink

    People would be interested in keeping their old phone number, but this video description speaks to this issue as well.

  13. mrdrumsauce says:
    Posted March 10, 2018 at 2:43 am | Permalink

     Everyone beware, the NetTalk Duo is the biggest POS ever, I can't even begin to communicate how frustrating this service is, it goes down constantly, up time is 2 days absolute maximum, call quality is terrible, when it goes down you have to also reboot your router to regain service. I called my net duo line the other day and was connected to someone in India. I've used the same service in 2 different locations, using 2 different maxed out cable ISPs. DO NOT BUY this junk, it sucks!

  14. Craig Carrillo says:
    Posted March 10, 2018 at 3:24 am | Permalink

    I purchased my Duo over a 1 1/2 years ago. It is plug and play, just follow the instructions and plugged it into my router and then activated it. I let it run for a few months before I even thought about porting (transferring) my home number. So many reviews I read the user never did have a good internet connection to begin with, they are asking for problems trying a VOIP phone until they get the connection fixed.  I was paying AT&T $45 per month for a home phone, way too much. The first time I tried porting my home number when I had AT&T DSL it killed my home phone and my DSL. I found out from AT&T that your DSL and phone number are tied together. I restored service but this time opted for U-Verse with the AT&T VOIP phone. My VOIP phone number was the same one I had for a lot of years and did not want to lose.I ported my phone number from AT&T and it went smooth. My charges for NetTalk are $29 per year for unlimited calling in the U.S. and Canada.

  15. Nicolas Yens says:
    Posted March 10, 2018 at 3:26 am | Permalink

    you need a good internet connection, I do have nettalk, this is one of the best phone service I have ever have, no just for the price, good sound, I send faxes plus really good costumer support, calling costumer support you must call the number in Miami go to the different extension and pick one

  16. Tim tom says:
    Posted March 10, 2018 at 3:45 am | Permalink

    Good product when it works, when it goes south look out i sent a repair ticket 3 days ago, they sent me 1 email fix i didnt work i sent a reply saying so with no response. I tried there online chat they never responded prolly because they will only answer from 10:00 am thru 4:00 pm eastern. I have now been without a phone for 3 days

  17. netman88 says:
    Posted March 10, 2018 at 4:27 am | Permalink

    Sounds like the bandwidth on the ISP isn't enough.

  18. William Mason says:
    Posted March 10, 2018 at 5:10 am | Permalink

    I've had nothing but problems with mine as well. Often, when a person calls me, I have to call them caller back to in order to get a better connection, or their voice is to choppy to understand them. It is very frustrating to maintain reliable communications. If someone call you from a cell phone, you almost always have to call them back, or it will start breaking down almost right away. The DUO device doesn't not like cell phone incoming calls. I'm stuck with several when they first came out !

  19. netman88 says:
    Posted March 10, 2018 at 6:08 am | Permalink

    Not sure about your experience.

    For the price it's good for me.

    I have Comcast Cable internet with Zoom cable modem, now Linksys e1200 router.

    Not always perfect but works well and can fax.

  20. Jimmy S says:
    Posted March 10, 2018 at 6:35 am | Permalink

    I have the duo for 3 years now. THe only issue I had with mine is that its very picky about needing some ports opened. I recommend you enable DMZ to this device which will only expose the Duo to the internet directly. Then if it flashes green reboot the router and modem usually fixes it with it half connecting to their service. The service is now $40 a year.

  21. Patryna's Writings says:
    Posted March 10, 2018 at 7:13 am | Permalink

    Magic jack I thought u could use wifi guess this a old video. Last time I used Magic Jack had unlimited talk

  22. Lumeena1 says:
    Posted March 10, 2018 at 7:32 am | Permalink

    does this work in Canada?

  23. magic cheeseball says:
    Posted March 10, 2018 at 7:45 am | Permalink

    magicjack is the absolute worst bottom of the barrel talk isn't much farther behind . nether have unlimited calling in the US as claimed…..false advertising

  24. Couak Elcouako says:
    Posted March 10, 2018 at 8:09 am | Permalink

    NetTalk its a bullshit dont buy it Customer service is rotten (magicjack or Googlevoice the best) EpicReviewGuys Must be paid to say anything customer service is rotten

  25. john smith says:
    Posted March 10, 2018 at 8:51 am | Permalink

    can you buy it at kmart

    ooma vs magicjack go vs net talk how many more is there is there any cheaper ones out there thanks

  26. LIVING GOD says:
    Posted March 10, 2018 at 8:53 am | Permalink

    this works only in us and canada or worldwide?

  27. André Giroux says:
    Posted March 10, 2018 at 9:32 am | Permalink

    For WiFi you need to plug the j45 wire to a computer and look in the list of network, you found the Nettalk and you need to enter the password of your router and wait the phone ring.
    Unplug the j45 wire from the computer and your nettalk wifi work well.
    P.S: I use a computer with Windows 7, Windows 10 not working

  28. David L says:
    Posted March 10, 2018 at 10:19 am | Permalink

    would love to see this product reviewed. Obihai OBi200 VoIP Telephone Adapter with Google Voice & SIP

  29. Rahil Nasim says:
    Posted March 10, 2018 at 10:44 am | Permalink

    WORST SERVICE EVER .CAN NOT RECEIVE CALLS FROM CELL PHONES ONLY LANDLINE . CUSTOMER SERVICE IS WORST. before you buy it just think again if you have guts to handle the worst customer service on this planet. no number to contact customer service only via chat so you have to wait atleast 5-7 hours at times then at end they will bump you by saying sorry our customer reps are temporarily offline please contact us later . take my word before you experience the worst without wasting your time . OVER ALL SERVICE IS WORST . You may have 3 days on and off during the week disconnected line even you paid for year . sometimes it is on and sometimes it is off you can not make calls or receive calls when that happend and only landline to nettalk works but you can not make phones calls to cell phones or receive calls from cell phones . IT IS A SCAM SELLING THIER DEVICE !! BE AWARE

  30. Joe Fizell says:
    Posted March 10, 2018 at 10:58 am | Permalink

    Thank you for an excellent but for my needs, an incomplete review. My concern is that "Wifi" to me means just that. No router, just wifi available to my computer or phone. I have free wifi from our community of about 500 people. All I want is a device to plug into my computer and plug my ATA phones into the device, for telephone service. This was an option your review did not contemplate. Any suggestions for a device that will meet this need? Thank you.

  31. fred parker says:
    Posted March 10, 2018 at 11:57 am | Permalink

    Magic Jack sucks. They do not have a customer service worth speaking of. When you do get through to the computer answering machine there is a four HOUR WAIT to talk to a CS rep. This is a piece of shit Company. When you need to correct billing over charges, they will bill you automatic again even if you do not order their service. beware of these thieves as they will bill you for services over what they claim in their ads.

  32. Carrwn Lenore says:
    Posted March 10, 2018 at 12:55 pm | Permalink

    This wasn't what I was looking for >.< I wanted phone reviews… >.>
    Utube u suck… but I love you.

  33. Lebuffoon says:
    Posted March 10, 2018 at 1:23 pm | Permalink

    Worst customer support experience of my life. Stole my $20 to port in my home phone and never happened. Stay away

  34. Jim Richard says:
    Posted March 10, 2018 at 1:27 pm | Permalink

    Doesn't WiFi mean that the NetTalk doesn't need to be connected with an ethernet cable?  Having the cable connected may cause a conflict for it to connect as a WiFi device…  Same as a computer, if you have it connected with the ethernet then the WiFi is disabled… WiFi would foster not having the NetTalk next to the router…

  35. sdushdiu says:
    Posted March 10, 2018 at 2:22 pm | Permalink

    Good review, lousy product – and even worse company support.
    After having Nettalk for ~9 years, the service and support has degraded sufficiently so that I can no longer recommend it.

  36. mo alaoui says:
    Posted March 10, 2018 at 2:42 pm | Permalink


  37. Julio Morocho says:
    Posted March 10, 2018 at 3:37 pm | Permalink

    just renew contract; and they are going bankruptcy; all support lines are close, no chat support anymore, they are gone be aware. 

  38. Ibhenriksen says:
    Posted March 10, 2018 at 4:32 pm | Permalink

    This will not work with an AT&T router :(

  39. Dong Wan Seon says:
    Posted March 10, 2018 at 4:44 pm | Permalink

    I have DUO II, but "breaking up (very poor quality), solid red light on 7 of 10, i have to reset it, customer service is almost impossible". I DO NOT RECOMMEND!!!